SHIPPING & RETURNS
SHIPPING WITHIN NZ
Standard New Zealand Shipping - FREE!
Orders are typically despatched within 5 business days. You will receive an email with your tracking information once your order ships. If you don't receive your shipping confirmation email within 7 business days of placing your order, please email support@ardc.co.nz and we'll get you sorted.
INTERNATIONAL SHIPPING
International (Rest of the World) - $35
Orders are typically despatched within 5 business days. You'll receive an email with your tracking information once your order ships. If you do not receive a shipping confirmation email within 7 business days of placing your order, please email support@ardc.co.nz and we'll get you sorted.
PRE-ORDER ITEMS
If you've pre-ordered an item the estimated timeframes for delivery are outlined in the product description.
Pre-ordered timeframes are estimates of dispatch and could be subject to change.
Pre-orders are unable to be updated once order is complete, sorry for any inconvenience.
COVID-19
COVID-19 is causing shipping delays around the world. If your item is in transit but delayed, please use your tracking number provided to contact the courier in the first instance to enquire. Our team will do our best to keep you updated from our end also!
RETURNS & EXCHANGE POLICY
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Orders can be returned for refund or exchange.
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Items have 30 days to be returned.
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Returned items must be in original condition with all tags attached (any item that has been worn, washed, damaged or altered cannot be returned).
HOW TO RETURN
Please complete the Connect form (click here) and send your order details with your enquiry. We will provide assistance and further information to process your request as soon as possible.